For small businesses, nonprofits, and community organizations

You built the business.
Let's build what supports it.

Live Plan Build is a small business operations and technology partner. We help owners and teams get cognitive load off their plates, fix the places where work gets lost, and build systems that make the business easier to run and ready to grow.

You do not need to become a tech expert.

Start a Conversation

You don't need to know exactly what you need. That's what the conversation is for.

A retail owner speaking with a customer by phone from her shop counter

"My business is growing, but the way we are running it isn't keeping up."

The sentence we hear in every industry.

What we do

Find the level of help that fits your week.

Pick what is happening in your business and see the level of support that usually fits. Nothing to choose or buy first. You don't have to figure that out before we talk.

What this looks like at work

A landscaper sends 12 estimates a week and follows up on maybe four, because following up means remembering. The other eight are jobs nobody asked for twice.

Usually a

Quick Win

One clear problem that is costing time, customers, or attention right now.

We pick one focused improvement and build it, without rebuilding the whole business around it.

Missed-call follow-up
Simple scheduling or intake
Estimate and customer follow-up
One repetitive administrative task

You don't have to figure that out before we talk.

One problem. One defined solution. One measurable improvement.

How it works

Five steps. No mystery.

Step 01 of 5

We Listen

We learn how the business actually operates today. Not how it is supposed to operate.

See how each step works in detail

Who you are talking to

You're not booking a call with a sales team.

You're talking with Jenn Palmer, the founder of Live Plan Build. She is the person who picks up the conversation, and the person who stays involved in the work.

The conversation is about your business, not a pitch. What is happening day to day, where the friction shows up, and what may need to change. If LPB is not the right fit, she will tell you that too.